I am an experienced Intake Specialist with a strong background in customer service and logistics. Proven ability to manage client communication, case management, and administrative tasks with efficiency and attention to detail. I previously worked as a Customer Service Representative at AT&T and as a Logistics Coordinator at Ryder, where I developed skills in problem-solving, client relations, and multitasking in high-pressure environments. I am now applying these skills to ensure smooth operations and excellent client experience at Benjamin Law Firm. Academically, I studied Mechanical Engineering and am now pursuing a degree in Financial Management, blending technical and financial knowledge to enhance my professional skill set. In my personal life, I’m passionate about running, going to the gym, and playing guitar, which I’ve enjoyed since the age of 15.